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No, Character.AI is up

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24 hours agoNow

We check character.ai every few minutes while people visit this page, and show what other users report. Character.AI is also being sold in bankruptcy court, so below we explain what that means and how to save your chats and characters while you still can.

Is Character.AI working for you?

Tell everyone what you see. One report a day per person.

In the last hour, 0 people said it's down and 0 said it works.

What to do while Character.AI is down

  1. 1Wait a few minutes, then reload the page. This page checks the app again every few minutes.
  2. 2Look at the app's own channels below for news about outages and maintenance.
  3. 3Clear the site's cache and cookies, or open it in a private window.
  4. 4Try another browser or device, or switch between Wi-Fi and mobile data.
  5. 5Turn off your VPN, ad blocker and other extensions for the site. They can block it or trigger extra bot checks.
  6. 6Stick to the official app or website. Skip "fixed" or "unblocked" versions and unknown apps that borrow the name.
  • Character.AI's help center points people to its subreddit, r/CharacterAI, for news about outages and maintenance.
  • Its old status page (status.character.ai) doesn't load as of October 18, 2026, so use the channels below instead.
  • If the site loads but replies fail, try a new chat or another character, then check the reports on this page.

Character.AI's own channels

Is Character.AI shutting down?

Not yet, but it could. On October 12, 2026, Character.AI filed for Chapter 11 bankruptcy to sell the company in a court-supervised process. It says the platform stays up and paid subscriptions stay active during the sale, which it expects to finish by the end of November or early December 2026 (Character.AI's announcement).

Character.AI says it hopes the sale brings an offer that keeps the platform running. If no such offer comes, the platform will be wound down. Disney is the first bidder, offering $20 million for a non-exclusive license to some of Character.AI's technology, and other buyers can still bid (TechCrunch).

What it means for you: everything still works for now, but nothing guarantees your chats will outlast the sale. Save what matters to you now. (Facts as of October 18, 2026.)

How to save your Character.AI chats

Character.AI's own export emails you a copy of your account data. It can take 3 to 4 weeks to arrive, so ask for it today (Character.AI help).

  1. 1On the web: open your Profile, then Profile Settings > Account > Manage Account & Data > Export Data.
  2. 2In the app: open your Profile, tap the Settings icon, then Legal & Privacy > Export Data.
  3. 3When the email arrives, download the file right away. Character.AI says the link works for 7 days.
  4. 4Open the file in our free Character.AI export viewer to read your chats. It runs in your browser, so your file never leaves your device.
  • Can't wait weeks for a chat you love? Copy the parts that matter into a document, or take screenshots, while the site still works.

How to save your characters

The export is slow, but you can save a character yourself in a minute:

  • Characters you made: open the character's edit page and copy the name, greeting, description and definition into a document.
  • Characters made by others: copy the name, greeting and description, plus a few lines from your chats that show how she talks. You can see the definition only if the creator left it visible (Character.AI's guide).
  • Bring her to Naughty Chats with the character importer: paste what you saved and keep chatting. Imported characters must be fictional adults.
  • Looking for a new home for adult roleplay? See how Naughty Chats compares with Character.AI.

Chat with one of our girls free while you wait

Every girl is a fictional adult. Start a chat free, no account needed for the first messages.

Frequently asked questions

Is Character.AI down right now?

The answer at the top of this page comes from our own check of character.ai, run every few minutes while people visit. If it says Character.AI is up but it isn't working for you, the problem may be on your side or in one part of the app, such as replies. Tell us with the buttons on this page, and see what others report.

Is Character.AI shutting down?

Not yet. Character.AI filed for Chapter 11 on October 12, 2026 and is being sold in a court-supervised process it expects to finish by the end of November or early December 2026. It says the platform stays up during the sale and will be wound down if no buyer offers to keep it running (Character.AI's announcement).

How do I export my Character.AI chats?

On the web, go to Profile > Profile Settings > Account > Manage Account & Data > Export Data. In the app, go to Profile > Settings > Legal & Privacy > Export Data. Character.AI emails you a download link, which can take 3 to 4 weeks and works for 7 days (Character.AI help). Then open the file in our export viewer to read it.

Is Character.AI safe?

As of October 18, 2026: Character.AI no longer lets users under 18 use open-ended chat, and it checks ages with its own model plus outside tools such as Persona (details). Its terms ban pornographic content (source). Character creators can't see your chats with their characters (source), but Character.AI keeps some of what you share to train and improve its AI models, and only users in the EEA and UK can opt out (source). It says your data stays covered by its privacy policy during the sale.

How do I cancel c.ai+?

If you subscribed on the website, go to Settings > Account > Manage, enter your account email, and open the customer portal from the link Character.AI emails you; you can cancel there. If you subscribed in the iPhone or Android app, cancel in your App Store or Google Play subscriptions (Character.AI help). Character.AI says subscriptions stay active, and billing is unchanged for now, during the sale.

What can I use while Character.AI is down?

You can chat with one of our characters on Naughty Chats, an 18+ AI girlfriend chat with realistic and anime characters. Your first messages are free, and you can start a chat without an account. Here's how we compare with Character.AI.

Is another app down?

Character.AI isn't affiliated with Naughty Chats, and its name belongs to its owner. Facts about Character.AI were checked on its own pages on October 18, 2026. Our check looks at its website, not every feature. See every app's status